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Passing ‘Fast’ for ‘Appropriate’ Responses

High Performance EMS

As more agencies move from exclusive ALS capabilities to tiered responses, there must also be a growing concern with ensuring the most appropriate resources are responding to each call. Assigning an appropriate unit for this call can actually reduce the effective activity, or UHU, of other resources.

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Optimizing Demand Forecasts

High Performance EMS

Figure 2 Sample data demonstrating ALS (green) and BLS (blue) call volume comparisons by hour-of-the-day and day-of-the-week. Part of his justification is the average busy time of a unit being about an hour and to simplify the calculation of a Unit Hour Utilization (UHU).

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