Download EMS NFPA 
ESO
AUGUST 31, 2023
In both fire and EMS services, response time is obviously a crucial part to a successful resolution of an incident. For fire and EMS responses, the National Fire Protection Association (NFPA) has set guidelines for 4 minutes or less for travel time, 80 seconds for fire turnout time, and 60 seconds for EMS turnout time.
ESO
SEPTEMBER 24, 2024
Ambulance Patient Offload Time (APOT) is a new metric introduced in the 2024 ESO EMS Index that measures the duration from when an ambulance arrives at the hospital to the transfer of patient care to hospital personnel. They not only add friction to the patient care continuum, but they also tax already limited EMS and hospital resources.
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