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Due to this, it’s important for the industry to develop strategies for better supporting psychiatric patients while avoiding unnecessary ED visits and secondary EMS transports. Within the past year, they rose to the second most commonplace 911 call for most agencies, making up almost 10% of call volume.
With potential new CMS policies on the horizon focused on reducing ED wait times, now is the time to understand where your agency stands. These delays don’t just slow things down; they can affect patient outcomes, satisfaction, and the availability of EMS resources.
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