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Improving EMS Deployment Performance

High Performance EMS

EMS agencies typically target a UHU of between 0.30 While some agencies incorporate all drive-times (including non-emergency post moves) into the busy ratio of UHU, it is a unique measurable contribution that deserves a separate indication. with a focus toward lowering the effective ratio to decrease crew fatigue.

UHU 130
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Passing ‘Fast’ for ‘Appropriate’ Responses

High Performance EMS

Assigning an appropriate unit for this call can actually reduce the effective activity, or UHU, of other resources. If the assignment is given initially to the unit filling the least critical post, there is no immediate coverage loss and no additional post moves required.

BLS 130
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Optimizing Demand Forecasts

High Performance EMS

Part of his justification is the average busy time of a unit being about an hour and to simplify the calculation of a Unit Hour Utilization (UHU). Again, Jack Stout recommended modeling each hour of each day for a total of 168 unique timeframes of the week.

UHU 130