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Improving EMS Deployment Performance

High Performance EMS

EMS agencies typically target a UHU of between 0.30 While some agencies incorporate all drive-times (including non-emergency post moves) into the busy ratio of UHU, it is a unique measurable contribution that deserves a separate indication. with a focus toward lowering the effective ratio to decrease crew fatigue.

UHU 130
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Optimizing Demand Forecasts

High Performance EMS

Again, Jack Stout recommended modeling each hour of each day for a total of 168 unique timeframes of the week. Part of his justification is the average busy time of a unit being about an hour and to simplify the calculation of a Unit Hour Utilization (UHU).

UHU 130