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For services that pay a financial penalty for late calls, the savings can be easily measured as in systems that survey the customer satisfaction of their patients.
Again, Jack Stout recommended modeling each hour of each day for a total of 168 unique timeframes of the week. Part of his justification is the average busy time of a unit being about an hour and to simplify the calculation of a UnitHour Utilization (UHU).
All provided with maximum flexibility that allows you to report operational performance across any time period and for any geographic area by Apparatus, Equipment, Station, Battalion or District.
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